Customer Credit Card on File

For stores with integrated processing through CardConnect, all customer credit cards are stored for later use.

(Note: The way the cards are saved is PCI compliant. The only information actually saved within your Orchid POS account is card type and last four digits; the actual card information is on file with your processor as a secure, encrypted token.)

 

Using a Card on File to Process Payment:

To use a card on file to process payment, simply select Credit Card on File from the Payment Options drop down menu once on the payment screen, select from the Existing Card list, then click Pay & Complete.

If you need to remove a card from a customer's file:

1. Bring the customer up in Point of Sale and click their name to access their full customer file.
2. Click the Customer Information tab, then Credit Cards.
3. Click the trash can under the Action column for any card you wish to delete.
   

• Related Articles

• Create In-Store Credit

  Instore credit is a credit on the customer's account, which can be applied toward future purchases. If the credit is due to a return; instead of issuing a refund: Use the Split/Other (four squares) payment icon to proceed to the payment screen. ...

• How to Sell a Gift Card/Gift Certificate

  Once you have created a Gift Certificate/Gift Card in your system as an inventory item, you can now start selling them to your customers. For more information on how to Create Gift Cards in inventory, visit this Article. How to Sell A Gift ...

• Credit Card Processing Options (Split All Tender Type)

  Split/Other Tender Types The Split/ Other Tender allows you to record multiple payments or other options for completing your transactions. If selected, you will see the available options in the Dropdown on the next screen. Cash - Can be used to make ...

• Credit Card Refund Won't Allow Use Same Card as Purchase to be Selected

  The majority of the time, returns and refunds to a credit card are initiated directly from a customer's purchase or payment history. When they are, your credit card processor can "see" which card was used for that original purchase and Orchid POS ...

• Ingenico 3500 Setup Configuration Guide

  Connecting through Wi-Fi 1. Make sure device is plugged in and turned on 2. Press the ¤ key (silver target button above the number 3) 3. Select “Admin Mode” on the screen a. You will be prompted for a password (123456A) b. Press the green circle once ...