How to Redeem a Gift Card or Gift Certificate

How to Redeem a Gift Card or Gift Certificate

Redeem a Gift Certificate:

Gift certificates are redeemed by selecting the "Gift Certificate" payment method at time of checkout.

  1. Starting in the main point-of-sale screen, pull up the customer who will be redeeming their certificate.
    • Gift certificates can also be used as payment for Guest Sale transactions.
  2. Add all items to be purchased onto the invoice.
    • Part numbers or barcodes can be scanned, or manually entered.
  3. Click the "Split/Other" payment method button. 
  4. When the "Payment Method" popup screen appears, choose "Gift Certificate" from the drop-down list of payment methods.


  1. Enter the Serial Number of the gift certificate, then click
  2. This will show you the available balance remaining on the card.
  1. If the card has enough funds to pay for the entire invoice, the "Amount Tendered" field will be autofilled with the invoice total.
  2. Otherwise, the "Amount Tendered" field will be autofilled with the card's available balance.
  • If necessary, adjust the Amount Tendered.
    • If your customer only wants to use the gift certificate as a partial payment, adjust the "Amount Tendered" accordingly.
  • Click to confirm the payment.
  • If the entire invoice amount was covered by the gift certificate, click to finalize the invoice.
  • Otherwise, if there is a balance remaining, the balance must be paid via another payment method before completing the sale.

Tip: Since balances are tracked by Serial Number, you can resell cards to a different customer once that Serial Number's value has been fully redeemed.


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