Orchid POS integration with GUNS.COM

Orchid POS integration with GUNS.COM


Orchid POS integration with GUNS.COM

This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes only and may not be applicable in your setting due to differences in preference, settings and/or state and local regulations.

The Guns.com integration connects your Orchid POS account with their environment, for the listing of selected inventory and reporting of online sales through their marketplace. The following procedure will guide you through the steps for integrating their platform with Orchid POS.

Overview

Guns.com is an online marketplace specializing in the sale of new and used firearms, suppressors, and related products. This integration allows for seamless synchronization of selected inventory via toggles located in the Managed Products > Inventory > Sales Channel section of Orchid POS.

When enabled, any available firearm inventory is automatically synced with the Guns.com portal. Inventory reserved for layaway, online orders, pending sales, or similar purposes will not be transmitted to Guns.com.

Additionally, items sold in-store after being listed on the Guns.com platform are automatically removed from their environment. Likewise, changes to Orchid POS stock quantity also sync in real time such that newly received, unreserved inventory will increase the quantity shown in Guns.com, and sales and other Orchid POS dispositions will decrease the quantity shown in Guns.com.

How Can I Get Help With This Procedure?

To get help from Orchid personnel, please visit our online support portal. To get assistance from Guns.com, please submit questions to Sales@Guns.com.

Preliminary Account Review

New integrations with Guns.com require a review and approval of your account, and generalized evaluation of UPC quality prior to being enabled. To initiate this process, submit a support ticket in the Orchid support portal or contact a Guns.com representative.  Guns.com will request an export of your firearm inventory to review your UPCs and pricing, as a protective measure to ensure that your products are not accidentally listed at an abnormally low price such as $0 or $1, etc. Once your account has been cleared, an Orchid support representative will enable the Guns.com integration portal inside of Orchid POS. Note, this does not initiate the flow of inventory but makes the integration settings and account activation area available to you.

Account Activation

Once approved, navigate to Manage > Store Configuration > Integration > eCommerce. There, you will find that the Guns.com integration API tool will now be enabled, allowing you to enter your API Key and API Secret provided by Guns.com. Please see below.

1.        Turn the toggle to “On”
Notes    Enabling the test mode will sync inventory with your Guns.com sandbox in lieu of the production environment

2.  Enter in the API Key and API Secret provided by Guns.com

a. The API Key is your Guns.com username

b. The API Secret is your Guns.com password

3.        Click Save and DO NOT hit sync inventory yet

Now that you have enabled the integration, a Guns.com toggle will appear in the Manage Products > Inventory > Sales Channel area for any item that has returned in your item search. The next step in the process is to enable the sync with a handful of UPCs for testing purposes.

Pre-Launch Test

Before sending your entire inventory, we recommend that you turn on the Guns.com toggles for 3 to 4 UPCs with available stock. To do so, navigate to Manage Products > Inventory > Sales Channel area for each item, and turn on the toggle.

Next, return to Manage > Store Configuration > Integration > eCommerce and click the Sync Inventory button. If your credentials are accurate and your inventory is indeed in stock, you should instantly see them flow into your Guns.com dashboard. If they do not, please submit a ticket in the Orchid Support Portal.

Once you’ve confirmed that the sync is working, you can return to your inventory, add all of the items that you wish. There are three ways to list inventory online:

•         In Manage Products > Inventory (one at a time)

In Manage Products > Inventory (in a group)

In the Taxonomy > By Category

 Managing Listings in Manage Settings > Inventory

1.        Filter and Edit Individual Items:

a. Navigate to the Manage Products page and use the Customize Visibility Filter (located below the search bar) to filter items specifically for Guns.com visibility.


b.  To edit an individual item, click the pencil icon or the Part Number hyperlink to access its details.

c.  In the Sales Channel tab, toggle Guns.com visibility on or off as needed.

d. Only items with a quantity of 1 or more and those registered on Guns.com will appear as active listings in your Guns.com account.

e.  When an item sells, the available inventory on Guns.com will update automatically, while the POS adjusts the quantity, moving the item to the Held for Online Order category.

2.        Bulk Actions and Table View:

a.  On the Manage Products screen, switch the table view to StoreFront to access bulk actions such as Turn On Guns.com Visibility or Turn Off Guns.com Visibility.


b.  Similar to individual items:

c.  Only items with a quantity of 1 or more and those registered on Guns.com will appear as active listings.

d.  Sold items automatically update inventory on Guns.com and adjust POS quantities, moving them to the Held for Online Order category.

Managing Listings with Your Taxonomy

Activate Categories for Guns.com Listings:

1.  Navigate to Manage > Store Configuration > Table Editor > Taxonomy to activate entire subcategories of inventory for Guns.com listings.

2.  Rules for visibility and updates:

a. Only items with a quantity of 1 or more and those registered on Guns.com will appear as active listings.

b. When sold, inventory updates are handled automatically as described above

Final Inventory Sync

Once you’ve selected all of the products that you wish to sync,  return to the to Manage >  Store Configuration > Integration > eCommerce and follow this procedure

1. Hit the “Reset” button. This action will allow you to re-enter your credentials one more time and re-enable the Sync Inventory button.

2.  You may depress the Sync button to complete the full synchronization of all selected items in your inventory. You will not need to do this again in the future.

3.  You’re now live!

Orders

Once your inventory is synced with Guns.com, orders will start appearing in your POS. The POS queries Guns.com every 5 minutes to retrieve new orders.

•  When an item is sold:        

Guns.com inventory updates immediately.

•             POS inventory adjusts as soon as the order is retrieved.

•            To manually sync orders, navigate to POS > Sell > Invoices and Online Orders > Sync Orders.

 1.        Processing Guns.com Orders

a. Navigate to POS > Sell > Invoices and Online Orders and select an invoice marked as received.

b.  Use the truck icon to mark items as delivered:

c.  If the customer is picking up in-store.

d. If the item is being shipped (ensure the alternative shipping address is correct).

e. Use the Action dropdown in the top-right corner to print a packing list for the shipment.

2.        Firearm Orders:

a. If the order involves a firearm for in-store pickup:

b. Assign the serial number and initiate a Paper 4473, e4473, or bypass the 4473 requirements by clicking Checkout (only if the firearm was previously disposed of manually).

c.  For all Guns.com orders:

d. Product details and price paid (pre-selling fees) will be included in the invoice.

 


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