Q2S06.23 Release Notes
Orchid POSTM
This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes only and may not be applicable in your setting due to differences in preference, settings and/or state and local regulations.
New Feature! – Store Card on File + Recurring / Membership Billing (POS + eCommerce)
Many customers with shooting ranges or membership services have requested a recurring billing feature within Orchid POS. This feature is now live and available for users who request participation in the beta test group. Functions of the recurring / membership billing include:
The customer can have multiple memberships and the prices can be changed without requesting the customer to return to the store. This is particularly helpful for annual membership pricing increases. Additionally, the customer’s credit card expiration date and CVV code can be changed (as it renews/changes) without having the customer return to the store.
Recurring / membership billing and the ability to store card on file will now work in both Orchid POS and Orchid eCommerce. The ‘Store Card on File” is automatic in the POS but will allow the customer the option to store or not store their card during an eCommerce transaction. Recurring / membership billing is not required to store a card on file in the eCommerce environment.
Please note, at this time recurring / membership billing does require credit card hand key rather than swipe, dip or tap. For in-store purposes, the store can either key the credit card for the customer or use a tablet/PC kiosk which displays their eComm webstore, thus enabling the customer to purchase the membership and hand key on their own.
First American Processing Systems (FAPS) – Eliminate Need for Auth.net in Orchid POS Hand Key
Orchid has secured a partnership with industry-leading an uniquely firearm friendly payment processor, First American Payment Systems. The relationship provides a single account for both in-store and online (card not present) transactions and includes the deployment of wifi (or non-wifi-based) Ingenico Desk 3500 card readers. Stores who are highly active with in-store hand key transactions will benefit by eliminating the need to use an Authorize.net gateway. The FAPS integration is now ‘native’ to Orchid POS allowing seamless processing without a third party application.
Orchid eCommerce – Expanded List Product Attributes
The “Managed Inventory” area of Orchid POS permits the characterization of inventory by a number of attributes which display in the Orchid eCommerce webstore as shoppers click to review an item. We’ve expanded the list of attributes which automatically flow to Orchid eComm to include the following. Please note that the field will not display if the attribute is not populated in Orchid POS.
· Primary Description
· Auxiliary Description
· Action
· Barrel Length
· Condition
· Magazine Capacity
· Primary color
· Barcode (Present as “Barcode / UPC”)
· Secondary color
· Size
· Firearm Type
· Caliber / Ga
· On-sale
We’ve expanded the user-defined control over how inventory quantities and out-of-stock items will display in the webstore. Users will find an expanded set of toggles located in the CPanel administration area which provide the following options. Please note that the sub-options appear in the CPanel depending on your initial selection.
· Step 1 - Turn On / Off Stock Status Display
o Turn On Stock Status Display
o Turn Off Stock Status Display
· Step 2 - Select Quantity Display Behavior (appears of Step 1 is turned to off)
o Display Actual Quantity
o Display Quantity to a Maximum Number (if clicked, an integer field opens)
o Hide Quantity and Display “In-Stock” or “Special Order”
· Step 3 - Select Out-of-Stock Behavior (appears of Step 1 is turned to off)
o Allow Special Orders for Out-of-Stock
o Do not Allow Special Orders for Out-of-Stock
o **Note - If “Do Not Allow Special Orders for Out of Stock” is selected, and the quantity on-hand is zero, then out of stock items will NOT show on the website.
· Step 4 - Select Special Order Behavior (user can select one or both via checkbox)
o Notify Users About Special Orders
o Notify Users About Partial Special Orders
Other recent software updates and release notes can be found as follows:
For questions or additional information, please submit tickets through the Orchid Online Support Portal at https://orchidllc.zohodesk.com/portal/en/home