This program, printed documentation, and documents should not be used as a substitute for professional advice in specific situations. The procedures, images, and examples in this document are for illustrative purposes only and may not be applicable in your setting due to differences in preference, settings, and/or state and local regulations.
Release Overview
Q3S14.21 provides a new “Trace Report” to Orchid eBound.
New Feature(s)
The new Trace Report can be found in the “Reports and Monitoring” section of Orchid eBound and provides a simplified method for responding to ATF trace requests. The functionality includes:
· Hand key, scan or copy/past one or more serial numbers at a time.
· For serial numbers with multiple acquisition and disposition transactions, select the transaction you wish to include (note, the query defaults to the final / latest disposition but selection of alternate transactions is permissible.
· Export the selected transactions to a .csv file
An online instruction manual can be found https://ffl-techsupport.orchidadvisors.com/portal/en/kb/articles/trace-report#Creating_a_Trace_Report
To submit technical support questions, please use the ticketing form in the Orchid Online Support system. https://desk.zoho.com/portal/orchidllc/en/kb/articles/software-updates