How to return Products or Serialized inventory to the Vendor

How to return Products or Serialized inventory to the Vendor

Return to Vendor


Select Inventory > Purchase > Search


Change the Filter on the Purchase Order Screen to include all Purchase Orders or enter the PO number that you need to complete the return on in the filter for PO Number.


Click on the Hyperlink for the Purchase Order that you need to complete the return on

Select the Item(s) you would like to return and either click on the Action Button and select Return, or click on the Return arrow icon for an individual item.


If the items are serialized, a screen will appear to select the individual serial numbers you wish to return, after making the selection(s) click Confirm.





    • Related Articles

    • Live Vendor Feed Integration Guide

      Orchid POS Live Distributor Feed Integration Guide December 2023 Overview This integration guide provides the steps required to: Enable Live Vendor Access Register with Selected Vendors Sync Your First Vendor Catalog Enable Online Product Visibility ...
    • Receive External Order

      To receive in items utilizing the Receive External Order operation, follow the steps outlined below: 1) From the main point of sale, select the Inventory dropdown. Select Receive > External Order 2) Using the drop down, select the correct vendor you ...
    • Q4S21.25 Release Notes - All Products

      Q4.S21.25 Release Notes Available October 7th, 2025 This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for ...
    • Verifying Live Vendor Feed Setup

      Verifying Live Vendor Feed Setup This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes ...
    • How to add Products into the POS - Video

      Below is a video that will walk you through step by step how to create products to receive and sell in the POS How to Receive Products into the POS