What is Guest Sale?

We recommend collecting customer information whenever possible; not jut for future marketing purposes but in order to provide the best customer service available to your customers!

If creating a customer account for a sale is not possible or practical, you can use Guest Sale.

• Guest Sale is not allowed when selling special order / out of stock items.
• To recall a Guest Sale invoice later - say, in case of an exchange or return - you can search POS > Manage Invoices page (customer name will appear n/a) or use the invoice recall option here:
  

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• Turn Off Guest Sale Option

  To prevent use of Guest Sale (which allows sales to proceed without a specific customer account), you can turn this option off entirely.  Office > Back Office Settings > Setup Options.

• Create, Edit, and Close Sale Orders (Layaways)

  Quotes can be converted to a Sale Order or you can save directly to Sale Order. For more info on Sale Orders see related article: What is a Sale Order? To save directly to a Sale Order: Bring up customer in Point of Sale Place items on the invoice ...

• What is a Sale Order (Layaway)?

  Sale Orders are layaways. A Sale Order is a layaway - it provides a balance to be paid toward, it holds the inventory but does not deliver it to the customer, and it does not show as a finalized invoice (taxable income) until you manually tell it to ...

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• Require Employee Login for Each Sale

  Orchid POS's Auto Logout feature will force a salesperson to login for each invoice but automatically logging out after the previous sale was completed. Recommended for busier stores with multiple salespeople on shift. To change this setting go to ...