Manage Existing Gift Cards and Gift Certificates

Manage Existing Gift Cards and Gift Certificates

Gift certificates can be managed from the Back Office > Inventory > Gift Certificates page.

This page will show a list of existing gift certificate items.

To manage a specific card type, click on the card's "Part #" (highlighted in blue).

This will open a management page where you can view or modify:

    • The card type's default value.
    • Whether the card has an expiration date.
    • How serial numbers should be enforced.
      • Control Enforced: Serial numbers must be pre-entered before they can be sold.
      • Solicit: Serial number is entered as each card is sold.

You will also see a list of existing serial numbers for this card type.

    • This list can be filtered by card status (active, inactive, expired, etc.)
    • Use the ADD SERIAL NUMBER button to add new Control Enforced Serial Numbers

View a Report of Open Balances:

To view a report of open balances, go to Back Office > Reports and select the "Gift Certificate" report.


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