This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes only and may not be applicable in your setting due to differences in preference, settings and/or state and local regulations.
The Orchid POS and eCommerce interface will soon feature a simplified menu structure, removing the Back Office and Cpanel (a featured used by eComm clients). Watch our overview video to prepare for these improvements, and contact support to access the Beta version.
Enhanced Direct Search Bar
The Direct Search bar now displays results directly on the Add Items to Order, Gunsmith Work Orders and Packages screen, streamlining transactions creation without navigating away.
Rebuilt Legacy Reports
We’ve rebuilt two reports in our new graphical format, available in the Beta section:
• Gift Certificates
• Inventory in Stock (Single and Multi-Store)
Most legacy reports are expected to be rebuilt by SHOT Show 2025.
Resolved Trade-In and Consignment Bug
A bug that prevented inventory relief for items sold via Trade-In or Consignment has been fixed.
Consignment Agreement Invoice
Invoices now include a detailed list of items taken in on consignment.
Guest Sales with Membership Vaults
Guest sales are now allowed even when the credit card vault is enabled for recurring memberships. Note: Guest sales cannot process membership transactions.
Surcharge Fees in Daily Reports
Surcharge fees now appear as line items in the Count In/Out report.
Orchid eCommerce FFL Finder
Consumers can now find Type 02 and Type 07 FFLs during checkout, enhancing usability and convenience.
Orchid eBoundTM and Related Apps
Orchid POSTM and Orchid eCommerceTM
For questions or additional information, please submit tickets through the Orchid Online Support Center.