Pipe "I" Error message for POS Transactions

Orchid POS’ Account Management  screen must have the correct Orchid eBound login credentials in order to access Orchid eBound during an ATF transaction.  Failure to have this information listed will result in a “ | “ error message.

If your password has been changed for eBound what you will need to do is sign into the POS 

1. Click on user name in the top right corner and select My Account 

2. Go down to where you can see your Orchid Login and Password

3. This information needs to match your eBook login information, update the information and click Update. 

4. The error should no longer be an issue.

• Related Articles

• Q1S5.24 Release Notes- Orchid POS/eComm™

  Q1S5.24 Release Notes This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes only and may ...

• Q4S21.24 Release Notes - Orchid POS/eComm™

  Available October 23rd, 2024 This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes only ...

• Q3S15.24 Release Notes - Orchid POS/eComm™ and Orchid eBound™

  Q3S15.24 Release Notes for Orchid eBound and POS/eCommerce Available July 23rd, 2024 This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and ...

• How to create a new eBound User and POS Employee

  NEW eBound User Setup 1. In eBound the Company Admin or User Admin will have to click on their name in the upper right corner and select Manage Users 2. Select Add User 3. Here the First Name, Last Name, email address and password must be set up. You ...

• Q3S13.24 Release Notes - Orchid POS/eComm™ and Orchid eBound™

  Q3S13.24 Release Notes for Orchid eBound and POS/eCommerce Available July 2nd, 2024 This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and ...