POS/eComm - Why Is The Email Box On My Website Not Working?

POS/eComm - Why Is The Email Box On My Website Not Working?

Why Is The Email Box On My Website Not Working?

1. Confirm that the email list has been turned on. (This is done by Orchid, we can check this for you)
2. Create a list inside of the Contact Page - in the POS | Loyalty | Contacts | Contact List | 



Save Contact List | Create Contact List|



3. Navigate to the newsletter menu option in CPanel



4. Update the Newsletter tool to "Orchid Newsletter" Or whatever naming you would prefer.



5. From the Contact Us, Select the list where you would like the contacts saved. 
6. Test with live signup




    • Related Articles

    • Q1S5.24 Release Notes- Orchid POS/eComm™

      Q1S5.24 Release Notes This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes only and may ...
    • Q1S9.24 Release Notes- Orchid POS/eComm™

      Q1S9.24 Release Notes This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes only and may ...
    • Marketing Emails / Email Campaign Setup

      This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and examples in this document are for illustrative purposes only and may not be applicable in ...
    • Q3S13.24 Release Notes - Orchid POS/eComm™ and Orchid eBound™

      Q3S13.24 Release Notes for Orchid eBound and POS/eCommerce Available July 2nd, 2024 This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and ...
    • Q3S15.24 Release Notes - Orchid POS/eComm™ and Orchid eBound™

      Q3S15.24 Release Notes for Orchid eBound and POS/eCommerce Available July 23rd, 2024 This program, printed documentation and documents should not be used as a substitute for professional advice in specific situations. The procedures, images and ...